FAQs

If your package arrives damaged, snap a photo and contact us. We’ll send you a replacement ASAP. For more details, check our return policies.

We ship our games to the following countries:

– The Netherlands
– Germany
– France
– Belgium
– Luxembourg
– Italy
– Spain
– Denmark
– Sweden
– Switzerland
– Austria
– Ireland
– Portugal

If your country isn’t listed, drop us an email, and we’ll see what we can do!

Do you want to return something? No problem!

You can return any item for a refund, within 30 days of receiving your original order.

If you would like to have the game in a different language, please return your unwanted item and place a new order. There’s no need to let us know you’re returning something, just fill in the returns note inside your parcel and send it back to us. We’ll refund the price you paid for your item.

The goods are your responsibility until they reach our warehouse, so make sure they’re packed up properly and can’t get damaged on the way. All goods will be inspected on return. We try hard to accept all returns, and returns to us don’t need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We’re not responsible for any items that are returned to us by mistake.

Depending on the options available in your country, you’ll be responsible for the cost of returning any items. Make sure you use a postal service that insures you of the value of the items you are returning and obtain proof of posting.

After payment you sadly cannot change a lot about your order yourself. If you want to cancel your order you can do this by emailing info@madpartygames.com. Note: This is only possible if the order has not been dispatched yet, you can check the status of the order to see if it is already on its way. If so please email us at the address mentioned above. In case of any other modifications surrounding your order, such as:

You want to change the delivery date.
You want to change the delivery address.
You want to add products to your order.
Other comments regarding your order.

In case of any of these questions, be sure to mail us at info@madpartygames.com

You can find our full Terms & Conditions here: [Terms & Conditions].

Ready to start the madness? We’ve made it easy to master any game in our collection. Here is where to look:

– The “Rules” Tab: Every product page has a dedicated Rules tab. Just head to the specific game in our shop and click the tab for a full breakdown of how to play.

– Embedded Tutorials: We’ve included YouTube tutorials directly on many of our product pages. You can watch the gameplay in action without ever leaving the site!

– Inside the Box: Don’t forget the physical “How to Play” manual included with every game—perfect for quick reference during a round.

– Ask Chapito: If you’re still stuck on a specific rule, our chatbot Chapito is always ready to help you out.